
When your brand is so clearly defined that it starts attracting the right people, the next challenge is unifying over a thousand employees across multiple divisions under a shared leadership culture.
Years earlier, CB Group came to us with a brand identity challenge. We helped them build a strategy so clear and compelling that it transformed how the market saw their corporate brand. They became a corporation with a strong identity that people actively sought to join.
That was the goal. And it worked. Then a new challenge emerged: the very clarity of the brand had begun to attract leaders at every level. But those leaders were arriving to an organisation without a shared leadership culture to anchor them.
Because we had helped develop the corporate brand strategy, we had an advantage few outside firms would have: we knew what the company stood for at its core. The leadership framework was not designed in a vacuum. It was anchored to the same identity that had made the brand successful, and then extended inward to define the kind of leadership culture the company needed to match its external reputation.
Every element of the framework was designed to be applicable across divisions, levels, and roles, so that a leader in one business unit could have a substantive conversation about leadership with a colleague in another.
The framework established the core principles every leader should embody, the competencies expected at each level, and the practical skills that translate values into day-to-day behaviour.
One year in, the leadership culture is taking shape, and the organisation is reporting the first stages of a noticeable shift.
Resistance has softened into participation. Much of the early scepticism, particularly from more experienced leaders, has converted to willingness to participate. People have witnessed that they were all coming to the table from different backgrounds, with uneven competencies. They see the framework as a practical way to level the playing field, rather than an admin exercise.
Improved team responsiveness. Leaders are reporting that their teams are responding better to them. There’s increased empathy and stronger alignment between what leaders say and what they do.
Goals and objectives are more aligned. Across divisions, leaders are working with greater intentionality around shared organisational priorities rather than purely divisional ones.
Is Your Organisation Ready to Define Its Leadership Culture?
If you have built a brand that is attracting people, or if you are operating across multiple divisions that need a common leadership language, this is work we know how to do.
Let’s get started.
